James K. Kincaid

Prepare to drive organizational change in the competitive niche of Control Self-Assessment (CSA). This study guide will help you prepare to pass the CCSA^® exam. 

The guide provides a general overview of the topics that will be covered in the exam. However, it is critical that you perform additional study in areas where your experience or background dictates the need for additional review.

Crucial information is presented for each of the four official exam domains: